Create an engaged

community

Build an engaged community around your brand creating loyal customers in the progress.

Historically, customers focused solely on product price and quality. Now, they want more. Consumers want to be part of a community and feel like they belong to something bigger. To adapt and meet these changing behaviours, eCommerce brands must prioritize community building. Fostering a strong community empowers companies to establish a force of repeat buyers and drive long-term growth.

Everything in one place needed to build an engaged community.

Use TheNextLevel platform community building tools to create a loyal customer base. Reward customers for their engagement with points and let them level up within the community. Drive engagement through exclusive discounts, free shipping, early access creating a unique brand experience for your most loyal customers.

Community Posts

Create content using the in-built community manager adding messages, photos, videos and polls to your mobile app to engage with your community. Allow customers to also create content within your community driving engagement, letting them post, comment and like.

Auto Moderation and Brand Rules

Set rules within the platform to determine how to deal with user generated content. The platform can determine whether a post is safe for work, whether it has negative sentiment or whether it contains words and language that don’t fit with your brand.

Engage with the Community

See what content your community is creating, up vote it, like it, comment on it to really create a personal relationship with your customer. View the detailed analytics to really see how engaged your community and its members really is.

Reward Points for Engagement

Every action deserves a reward. When a customer posts, comments, likes, recommends, reviews or purchases give them points for doing so. Customers can watch their points total within their account and see exactly what they need to do to get to TheNextLevel.

Let Customers “LevelUp”

Set levels within the platform to gamify your customer community. As customers earn points, watch them rise as they engage more to earn more points to get to TheNextLevel.

Rewarding with real world things

As customers earn points and move through the levels, reward them with real world items such as discounts, free shipping, free products, early access, badges or whatever you desire. Rewarding customers for their engagement leads to a more loyal customer base

competition through Leaderboards

Setup leaderboards to encourage healthy competition. Create overall leaderboards to show the most loyal fans but also create weekly and monthly leaderboards that reset to not discourage customers from participating.

Live in a couple of days

get started with No upfront costs

It is simple to get started with TheNextLevel. Arrange a call with one of our friendly onboarding team who will talk you through the process of getting started with TNL. Our team will create you the initial app, submit it to the app stores for you, guide you through how to use the platform and be there on your app journey to make sure you make the most of TNL.

Get Started Now