The more customers engage with your mobile app, the more the platform learns about the customer, knowing and predicting the optimal time down to the second to deliver the perfect message to maximise engagement.
Send real-time rich push notifications to customers. Use the in-built push notification editor to craft the perfect message including photos and emojis to drive engagement. Alert customers with exclusive mobile app offers, when you launch new products or reward loyal customers with exclusive in-app product launches.
The TNL platform allows you to collect data and segment customers based on any attribute. Target your most loyal customers, customers that haven’t purchased for a while or even your most engaged community members, using TNL segments gives you the flexibility to slice and dice your customer base exactly as you want.
Use the TNL platform to create all your marketing campaigns in advance using the advanced campaign scheduler. Set campaigns to be sent whenever you like either straight away or at a time in the future. The TNL platform knows what timezone a user is in so can be set to send messages at specific times no matter where a customer is.
Notify your customers even if they don’t have push notifications turned on using the TNL in-app messaging system. Design your message using the in-built designer and deliver it at the optimal time driving customer behaviour.
In-app messages not only can be delivered based on a schedule but also can be delivered based on customer behaviour. Deliver messages to welcome new customers, remind customers for abandoned cart and when customers are rewarded for engagement. Use the in-built templates or use the editor to design your own.
In-app messaging can be used to drive customers to action. Remind and reward customers to fill in profile information, set push notifications, or continue their checkout. Any action you want a customer to perform can be set within an in-app action prompt.
Drive engagement campaigns are designed around helping brands drive customers to engage with their application maximising the collection of metrics around engagement so brands know how well their content is resonating. Brands can then tailor future campaigns to maximise the chance of customer engagement leading to the system learning more about the brands customers.
Encourage to buy campaigns are designed around helping brands drive customers to purchase products with their application maximising the collection of metrics around the purchase funnel so brands know how well their funnel is performing. Brands can then tailor future campaigns to maximise the chance of customer purchase.